Provided an engaging in store experience through interacting with customers and supporting teammates on the sales floor

Efficiently balanced all operational tasks for a variety of store functions

Processed POS transactions

Achieved productivity goals through multitasking and prioritizing responsibilities

Ensured cleanliness and visual standards were maintained throughout the day

Drove Omni channel sales by utilizing all available tools and technology

Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.

Maintained records related to sales, returns and inventory availability.

Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Trained and developed new sales team associates in products, selling techniques and company procedures.

Educated associates on market trends and stayed up-to-date on forecasts and news.

Solved customer challenges by offering relevant products and services.

Completed orders and organized product deliveries to meet customer timetables.

Prepared merchandise for sales floor by pricing or tagging.

Prepared cash deposits up to with zero discrepancies.

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.

Supported servers, food runners and bussers with keeping dining area ready for every guest.

Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.

Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.

Planned and executed large guest parties by organizing menus, spaces and special requests.

Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.

Monitored seating area and checked restrooms every 20 minutes to keep spotless.

Assigned patrons to tables suitable for needs and restaurant section rotation.

Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.

Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.

Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales.

Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Aloha Software.

Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.

Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Supported servers, food runners and bussers with keeping dining area ready for every guest.